RETURNS & REFUNDS
Last updated: 10/18/2025
MADE-TO-ORDER
Each product is printed when you order. We accept returns for defects or damages and will replace or refund as described below.
DEFECTS / WRONG ITEM / PRINT ISSUE
• Contact us within 14 days of delivery at contact@brainrotshirts.com with your order # and photos. We will replace or refund to the original payment method.
SIZE EXCHANGES (Optional – enable if you want)
• Unworn/unwashed items may be exchanged within 14 days. Customer pays return and re-ship postage. Email us for an RMA before sending anything back.
NON-RETURNABLE
• Final sale items, custom names/numbers, and items sent back without an RMA.
RETURN ADDRESS
• We'll provide the correct return address in your RMA. Returns sent without authorization may be refused.
REFUNDS
• Approved refunds post back to your original payment method within 5–10 business days, depending on your bank.